Privacy Policy

1. Privacy at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any information that can be used to identify you personally. For detailed information about data protection, please refer to the privacy policy below.

Data Collection on This Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find the operator's contact details in the section "Information about the Data Controller" in this privacy policy.

How do we collect your data?

Some data is collected when you provide it to us, for example by entering information into a contact form.

Other data is collected automatically, or after you have given your consent, when you visit the website through our IT systems. This mainly includes technical data (such as your internet browser, operating system, or the time you accessed the website). This data is collected automatically as soon as you enter the website.

What do we use your data for?

Some of the data is collected to ensure that the website functions properly. Other data may be used to analyze your user behavior.

If contracts can be concluded or initiated via the website, the transmitted data will also be processed for contract offers, orders, or other business inquiries.

What rights do you have regarding your data?

You have the right at any time to obtain, free of charge, information about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of your data.

If you have given your consent to data processing, you may withdraw that consent at any time with effect for the future. Under certain circumstances, you also have the right to request that the processing of your personal data be restricted.

Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

If you have any questions regarding data protection, you may contact us at any time.

2. Hosting

We host the content of our website with the following provider:

External Hosting

This website is hosted by an external service provider. Personal data collected on this website is stored on the hosting provider's servers. This may include, in particular, IP addresses, contact requests, metadata and communication data, contract data, contact information, names, website access logs, and other data generated through the website.

External hosting is carried out for the purpose of fulfilling contracts with our prospective and existing customers (Article 6(1)(b) GDPR) and in the interest of providing our online services securely, quickly, and efficiently through a professional hosting provider (Article 6(1)(f) GDPR).

Where consent has been requested, processing is carried out exclusively on the basis of Article 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information stored on the user's device (e.g., device fingerprinting) as defined by the TDDDG. Consent may be withdrawn at any time.

Our hosting provider will process your data only to the extent necessary to fulfill its contractual obligations and in accordance with our instructions.

We use the following hosting provider:

Mittwald CM Service GmbH & Co. KG

3. General Information and Mandatory Information

Data Protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the applicable data protection laws and this privacy policy.

When you use this website, various types of personal data are collected. Personal data is information that can be used to identify you personally. This privacy policy explains what data we collect, how we use it, and for what purpose.

Please note that data transmission over the internet (for example, when communicating by email) may have security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information about the Data Controller

The controller responsible for data processing on this website is:

Clama GmbH & Co. KG
Steineshoffweg 2
45479 Mülheim an der Ruhr
Germany

Phone: +49 (0)208 44 32-0
Email: info@clama-int.de

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Data Retention

Unless a more specific retention period is stated in this privacy policy, your personal data will remain with us until the purpose for processing no longer applies.

If you make a legitimate request for deletion or withdraw your consent to data processing, your data will be deleted unless we have other legally permissible grounds for retaining it (for example, retention periods required under tax or commercial law). In such cases, deletion will take place once those legal grounds no longer apply.

Legal Bases for Data Processing

If you have given your consent, we process your personal data on the basis of Article 6(1)(a) GDPR or, where special categories of personal data are involved, Article 9(2)(a) GDPR.

Where you have expressly consented to the transfer of personal data to third countries, processing is also based on Article 49(1)(a) GDPR.

If you have consented to the storage of cookies or access to information on your device (e.g., through device fingerprinting), processing is additionally based on Section 25(1) TDDDG. Consent may be withdrawn at any time.

Where your data is necessary for the performance of a contract or to take pre-contractual steps, we process your data under Article 6(1)(b) GDPR.

We also process your data where necessary to comply with a legal obligation under Article 6(1)(c) GDPR.

Data processing may also be based on our legitimate interests under Article 6(1)(f) GDPR. The applicable legal basis for each specific case is explained in the relevant sections of this privacy policy.

Data Protection Officer

You can contact our Data Protection Officer at:

KM Mahnke GmbH & Co. KG
Steinhoffweg 2
45479 Mülheim an der Ruhr
Germany

Email: datenschutz@kmmahnke.de

Recipients of Personal Data

As part of our business operations, we work with various external service providers. In some cases, it is necessary to transfer personal data to these external parties.

We only disclose personal data where:

it is necessary for the performance of a contract,
we are legally required to do so (e.g., disclosure to tax authorities),
we have a legitimate interest under Article 6(1)(f) GDPR, or
another legal basis permits the transfer.

When using data processors, we transfer personal data only on the basis of a valid data processing agreement. Where joint processing takes place, a joint controller agreement is concluded.

Withdrawal of Your Consent

Many data processing activities are only possible with your explicit consent. You may withdraw your consent at any time. The lawfulness of any processing carried out before the withdrawal remains unaffected.

Right to Object to Data Processing and Direct Marketing (Article 21 GDPR)

Where your personal data is processed on the basis of Article 6(1)(e) or (f) GDPR, you have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data. This also applies to profiling based on those provisions.

The legal basis for each processing activity can be found in this privacy policy. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or where processing is necessary for the establishment, exercise, or defense of legal claims (Article 21(1) GDPR).

If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing. This also applies to profiling related to direct marketing. If you object, your personal data will no longer be used for direct marketing purposes (Article 21(2) GDPR).

Right to Lodge a Complaint

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, particularly in the Member State of their habitual residence, place of work, or the place of the alleged infringement. This right exists without prejudice to any other administrative or judicial remedies.

Right to Data Portability

You have the right to receive the data that we process automatically based on your consent or in fulfillment of a contract in a commonly used, machine-readable format. You also have the right to request that this data be transmitted directly to another controller, where technically feasible.

Right of Access, Rectification, and Erasure

Within the framework of the applicable legal provisions, you have the right at any time to obtain free information about your stored personal data, its origin, recipients, and the purpose of processing. You also have the right to request correction or deletion of this data.

If you have any questions regarding personal data, you may contact us at any time.

Right to Restrict Processing

You have the right to request the restriction of the processing of your personal data. You may contact us at any time regarding this right.

The right to restrict processing applies in the following cases:

If you contest the accuracy of your personal data stored by us, we generally require time to verify this. During the verification period, you have the right to request restriction of processing.
If your personal data has been or is being processed unlawfully, you may request restriction of processing instead of deletion.
If we no longer need your personal data but you require it for the establishment, exercise, or defense of legal claims, you have the right to request restriction of processing instead of deletion.
If you have objected under Article 21(1) GDPR, a balancing of interests must be carried out. Until it has been determined whose interests prevail, you have the right to request restriction of processing.

Where processing has been restricted, your personal data may—apart from storage—only be processed with your consent, for the establishment, exercise, or defense of legal claims, to protect the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.

SSL/TLS Encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us, this website uses SSL/TLS encryption.

You can recognize an encrypted connection when your browser's address bar changes from http:// to https:// and displays a padlock icon.

When SSL/TLS encryption is enabled, the data you transmit to us cannot be read by third parties.